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How we started managing COVID-19 and Continuing

Posted By Mysore S. Kumar, Friday, May 29, 2020

We all are fighting with the invisible enemy, we don’t know when we will win. The real soldiers for this enemy are Healthcare workers. Almost the fight is going on from last 5 to 6 months, still don’t know when will be the last day, or it will come or not. By considering the threat, we created the command center for our group of Hospitals. Receiving first patient, we never thought that our bed capacity will over within 15 days. Then we planned for the increase surge capacity. We utilized each possibility in the Hospital for COVID-19 Patients. Full admin staff offices are converted with Patients rooms. Staff started working without breaks for long hours with PPE’S. We abandon all admin activities and utilized the staff for managing different areas. Instructions for some admin staff to work from home.

Many clinical and non clinical staff’s started coming positive. This we expected and arranged the quarantine accommodation for non serious cases. Most are asymptomatic positive cases. Quarantined staffs families are taken special care by Human Resource department. This boosted the moral of the all frontline staffs. Many medic staffs want to distance from and protect their families. We provided dozens of free room in the hotels to doctors, nurses, EMTs, paramedics, and other medical staff who need places to stay.

Testing of staff is another priority for the organization. Regular testing of staffs who are directly working with the COVID-19 patients. This given an additional confidence among the HCW staffs.

The concept of Fever Clinic stationed outside the hospitals.  All patients are screened prior to entering the hospital to avoid the risk to HCW and other ill patients in the vicinity. After the screening, any suspected cases of COVID-19 are then safely moving to the Fever Clinic stationed outside the hospitals. This system helped us with early detection and contain spread of infection inside the hospital.

Considering the amount of stress undergoing among the staffs, we introduced live wellness programs for all employees through online applications/mobile app. Program was aimed at training the employees to deal with stress and stay both mentally and physically fit during this COVID time. The program included live streaming of six yoga sessions and fitness sessions.

Strategy prepared for the optimization of PPE availability, which is ensuring the rational and appropriate selection of PPE as per the clinical setting. The aim is to save the PPE consumption without compromising safety to the HCW.

Special appreciation given to each nurse on International Nursing day for their exceptional job by the top management. This recognition is another line of motivation. 

Tags:  COVID-19 

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Kristi Sanger says...
Posted Monday, June 1, 2020
Thank you for posting this Mysore S. Kumar! I especially like the way that you cared for your staff with wellness programs and used hotels to take care of families. May I ask where your hospital is located? Great tips for all! Thanks again!
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Mysore S. Kumar says...
Posted Wednesday, June 3, 2020
I am working in VPS Healthcare, Abu Dhabi, UAE as a Head of Health and Safety / Emergency Management.
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